5 Great Reasons to Use a Customer Experience (CX) Specialist Independent Consultant

customer journey mapping | coyne Sales and Marketing | Coyne.Marketing || Independent consultant

5 Great Reasons to Use a Customer Experience (CX) Specialist Independent Consultant If you’re considering a customer experience transformation, CX audit or CEM programme, make sure you use an independent consultant. Customer experience management transformations are large projects that cut across most your business. I always advocate a pilot programme; however, you’ll only realise the […]